📋 After‑sales Instructions

Notice 1: Lifetime Repair Service

We provide lifelong free after‑sales repair services for this tablet. Please note that you will need to ship the tablet to our designated service center at your own shipping cost. After inspection, we will inform you of the repair status and return the repaired device to you free of charge.

If you require repair service, please email the following information to:

• Order number
• Proof of purchase (image)
• Description of the damage

We will then promptly provide you with the service center address.

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Notice 2: Here’s a chance to win a large‑capacity power bank (worth $10)!

We all know that long sea shipping can be rough on electronics—and this tablet is no exception. So here’s our promise to you: If the tablet you receive exhibits a performance malfunction not caused by obvious external force or liquid contact (non‑human damage) within 7 days of delivery, we’ll not only replace it with a new one but also gift you that massive power bank!

Here’s how it works:

1. Report the Issue: Within 7 days of delivery, please email Kukushop_service@163.com with your order number, a detailed description of the malfunction, and clear photos of the product.
2. Swift Confirmation: We will reply to you within 24 hours of receiving your email, confirm the situation, and provide a prepaid shipping label (freight collect label) along with the designated service address.
3. Return the Product: Please return the faulty device, we will pay your logistics expenses.
4. Replacement & Gift: Within 48 hours of receiving the returned faulty device, we will ship out a new tablet of the same model and a new power bank to you (FOR FREE).

We’re here to make sure you’re happy with your purchase.
Let’s make it right together! 💪